All items purchased on www.shoppetybeeisland.com are final sales. Shoppe Tybee Island does not offer returns or refunds of any products. If you believe your product is defective or the wrong product was shipped to you, please retain all ordering information, shipping materials, and all tags and packaging. The product must be kept in its original condition. Please take pictures of the item, packaging and shipping materials and email them to customerservice@shoppetybeeisland.com. The email must be sent within fifteen (15) days of delivery of the item. If we determine the product is defective and/or the wrong product, we will issue a refund or replacement in our discretion.

We encourage customers to review product details carefully before completing their purchase. If you have any questions about an item prior to ordering, please contact us at customerservice@shoppetybeeisland.com